For Therapists

Joining It's Complicated

• What is It's Complicated and what services does it offer practitioners?
• Requirements for joining It's Complicated
• Registration and onboarding process
• Information on It's Complicated memberships
• Working with clients on It's Complicated
• Getting started in the community

Booking and Calendar System

• Getting started with It's Complicated appointment booking
• Adding your availabilities to your profile
• Working with clients in different timezones

Client Messaging and Notes

• Creating client notes
• Exporting client messages and notes
• Security of client messages and notes

Invoicing and Payouts

• Getting started with It's Complicated invoicing
• Sending invoices to your clients
• Managing issues with collecting client payment
• Payouts from your invoicing account to your bank account

GDPR-Secure Video Calling

• Getting started with It's Complicated video calling
• Security of It's Complicated video solution
• Troubleshooting technical issues with your video calls

Workplace Mental Health Programme

• What is the Workplace Mental Health Programme, and how can I join?

Technical Support

• Recording your TakeOne profile video
• Troubleshooting technical issues with the platform
• Changing your email address and/or password
• Managing account login issues
• Adding a secondary, language localised profile