For Therapists

Joining It's Complicated

• Registration and onboarding process
• What is It's Complicated and what services does it offer practitioners?
• Data Deletion and GDPR at It's Complicated: A Guide for Therapists
• Creating Your Profile: A Guide for Practitioners
• 🌎 Global Requirements for Therapists to Join It’s Complicated
• 🇩🇪 Germany: Country-Specific Requirements to Join It’s Complicated

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Booking and Calendar System

• Calendar Integration Guide: Syncing Google, Outlook, or Apple Calendar with It's Complicated
• Getting started with It's Complicated appointment booking
• Adding your availabilities to your profile
• Working with clients in different timezones

Client Messaging and Notes

• Creating client notes
• Exporting client messages and notes
• Security of client messages and notes

Invoicing and Payouts

• Understanding Stripe verification requirements for your invoicing account
• Getting started with It's Complicated invoicing
• Sending invoices to your clients
• Understanding the flow of funds from client payments to payouts
• Managing issues with collecting client payment
• Managing invoicing account deletion and country changes

GDPR-Secure Video Calling

• Getting started with It's Complicated video calling
• Security of It's Complicated video solution
• Troubleshooting technical issues with your video calls

Workplace Mental Health Programme

• What is the Workplace Mental Health Programme, and how can I join?

Technical Support

• Creating a great profile video
• Troubleshooting technical issues with the platform
• Changing your email address and/or password
• Managing account login issues
• Adding a secondary, language localised profile