A profile video is a powerful way to connect with potential clients and showcase your personality and therapeutic approach. This article explains the requirements and best practices for creating an effective profile video.
Video requirements
Before uploading your profile video, please ensure it meets these technical requirements:
- Recorded in landscape format (horizontal, not vertical)
- Shows you speaking directly to the camera
- Good lighting and clear audio quality
- Describes what it's like to work with you
- Between 30 seconds and 3 minutes long
- File size under 500MB
What to include in your video
Your profile video should help potential clients get a sense of who you are and how you work. Consider including:
- Your therapeutic approach — briefly explain your philosophy and methodology. What makes your approach unique?
- What clients can expect — describe what a typical session with you looks like. Do you use specific techniques or frameworks?
- Your personality — let your authentic self come through. Clients want to know if they'll feel comfortable working with you.
- Practical details — mention whether you offer online or in-person sessions, languages you speak, or any specialisations.
Tips for recording
- Keep it natural — speak as if you're talking to a potential client in your consultation room. Avoid reading from a script — notes are fine, but authenticity matters more than perfection.
- Choose the right setting — record in a quiet, well-lit space. Natural light works best. Your office or a neutral background helps clients visualise working with you.
- Test your setup — before recording your final video, do a test run to check your audio levels, lighting, and framing. You should be clearly visible and centred in the frame.
- Be concise — aim for 30–90 seconds. This is enough time to introduce yourself meaningfully without losing the viewer's attention.
What to avoid
- Background music or distracting sound effects
- Reading directly from a script (it often sounds unnatural)
- Overly promotional language — focus on connection, not selling
- Poor audio quality or excessive background noise
- Vertical (portrait) orientation videos
If you're having trouble uploading your video or have questions about what to include, please contact our support team by writing a support ticket. We'd be glad to help!