At the core of It's Complicated is an understanding of how important it is to be able to exchange personal thoughts in a private, secure space. On our platform, we use SSL certificates to create an encrypted connection between the user and the platform, which ensures that, for example, when you write a message, update a journal, write a note, change your profile or hold a video call, all data will be sent over a secure protocol.
All stored data is encrypted and stored in our data centers on several different levels. The more barriers and different systems we have created between the outside world and your data, the more secure they are. In addition, all our data is stored on servers in Europe, where our processes are fully compliant with all GDPR rules.