It's Complicated is one of Europe's fastest-growing mental health platforms, here to connect you with the right therapist, psychologist or coach. You can browse practitioners, message them, and book sessions online or in person, in over 60 languages and with no waiting times. This article gives you a quick overview of what you will find here and how it all works.
How It's Complicated works
At its heart, It's Complicated is a place to find a practitioner who fits you and to have sessions with them. You can search our directory and filter by things like language, approach and price, read practitioner profiles to see who feels right, and message someone to start a conversation. When you are ready, you book a session directly with them and meet online by video, or in person if they offer it.
👉 For help finding the right person, see Choosing your practitioner, and when it comes to sessions, see Scheduling appointments and Joining an online appointment.
Available languages
The practitioners on It's Complicated offer support in more than 60 languages. You can browse the full list of languages, or use the language filter in the directory to find practitioners who speak yours.
Types of therapy offered
Our practitioners work in a wide range of therapeutic approaches, so you can find one that suits your needs. You can explore the full list of approaches, or use the approach filter in the directory.
Bear in mind that terms like counselling and psychotherapy can mean different things depending on where you live, as definitions and regulations vary from country to country. In Germany, for example, the distinction follows specific legal and professional rules, explained in more detail here. It is worth getting familiar with the terminology and rules in your own country, so you know how they apply to you.
Every practitioner is verified
You can feel confident about who you find here. Before a practitioner is listed, we check their qualifications against our standards for the professional title they use, and we verify their identity and where they are based. It is part of how we keep the platform safe and trustworthy. You can read more in How we verify practitioners.
If you have a specific question about a practitioner's right to practise in your country, you can always ask them directly or check with your local regulatory body. You may also find Privacy and confidentiality helpful for how your information is handled.
Acute crisis or emergency situations
If you're experiencing a mental health or medical emergency — such as severe emotional distress, acute suicidal thoughts, hallucinations or similar — It’s Complicated is not suitable for immediate help. In such situations, please contact local emergency services or reach out to one of the organizations listed on our Emergency Resources support page. These services are free, confidential, and specifically designed to support people in urgent need.