The relationship you build with your practitioner is one of the biggest factors in whether therapy helps, so it is worth taking a little time to find someone you feel comfortable with. On It's Complicated there are two ways to do that: search for yourself, or let us help match you. Both lead to the same place, a practitioner who fits you.
Browse the directory
You can search our directory yourself and filter by location, language, therapy topic, identity and approach until you find someone who feels right. This works well if you like to explore and decide for yourself. When you find someone, you can read their profile, message them, and book directly. You can browse the directory here.
Use the Matching Service
If you would rather have a hand narrowing things down, our free Matching Service can help. You answer a few short questions about what you are looking for, and our matching specialists hand-pick practitioners whose expertise and approach suit your needs, pairing data with a human review. It is completely free, and a good place to start if you are not sure who to look for. You can start the matching survey here.
Try a free introduction call
Some practitioners offer a free introduction call: a short, no-cost conversation before you book a full session, so you can get a feel for them and see whether it clicks. It is a low-pressure way to check the fit. If you are interested, take a look at a practitioner's profile or simply ask them.
Finding the right fit
It is completely normal not to find the perfect match the first time, and feeling comfortable and understood matters more than getting it right straight away. If, after a few sessions, it does not feel right, you are always free to stop and explore working with someone else. For more, read our tips on finding the right therapist.
Every practitioner is verified
You can feel confident about who you find here. Every practitioner has provided evidence of their qualifications before being listed, and we verify their identity and where they are based too. You can read more in How we verify practitioners. If you have a specific question about a practitioner's right to practise in your country, you can ask them directly or check with your local regulatory body.
Acute crisis or emergency situations
If you're experiencing a mental health or medical emergency — such as severe emotional distress, acute suicidal thoughts, hallucinations or similar — It’s Complicated is not suitable for immediate help.
In such situations, please contact local emergency services or reach out to one of the organizations listed on our Emergency Resources page. These services are free, confidential, and specifically designed to support people in urgent need