Most technical issues can be quickly resolved by making sure your browser is up to date and clearing cookies specifically for It's Complicated. Below we provide some guidance on steps to resolve most problems.
In case of technical issues, follow these steps:
- Update your browser to the most recent version
- Clear cookies specifically for the “It’s Complicated” website and log in again
- Try using a different browser or device, especially if you’re using a phone or tablet
If the issue persists, please contact our support team through our contact form. To help us resolve the problem as efficiently as possible, include the following details in your message: A clear description of the issue and any error messages you’ve encountered, screenshots of the problem (if possible), the browser you’re using (e.g., Chrome, Safari, Firefox), and the device and operating system you’re using.