This article explains how your data is handled and whether your employer knows you are using It’s Complicated.
Is It's Complicated anonymous?
Yes, our services are fully confidential. When signing up, we only ask for your name, email, and Employee Access Code. However, you do not need to use your work email, and you can even sign up with a different name if you prefer.
What information does my employer receive?
We only share anonymous usage data with your employer for reporting purposes. This includes general statistics but does not contain any personal details such as names, locations, or email addresses. For example, your employer will receive insights into:
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How many employees have used the programme
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The total number of sessions booked
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Popular counselling topics, languages, times, and formats
However, all data is fully anonymised and aggregated. We do not share any personal information or specific details about your individual sessions.