This article explains how to set up and launch your Workplace Mental Health Programme, ensuring a smooth and quick rollout for both your organisation and your employees.
From demo to contract
Before launching your Workplace Mental Health Programme, we recommend booking a demo call with our team. This is a great opportunity to learn more about how the programme works, ask any questions, and explore how It’s Complicated can be tailored to your organisation’s needs.
Once you decide to move forward, the next step is signing a short and simple contract. From this point, we handle the setup, and your programme can be live in under a week. Here’s what happens after signing the contract:
- We generate a unique Employee Access Code for your company
- You receive an onboarding package with all the information and materials needed to launch
- Our team schedules an onboarding call with HR to walk through the process and answer any questions
Kick-off and rollout
Once your employee access code is set up and you have full access to our HR Dashboard, the next step is to introduce the programme to your employees and make sure they know how to use it. A smooth rollout is key to maximising engagement and usage. To support you, we provide:
- A free online kick-off workshop for employees, hosted by one of our therapists
- A ready-to-use communication package, including a step-by-step sign-up guide, email templates, and flyers to help spread the word
Our team is available to assist with any questions along the way. A well-communicated launch makes a big difference in how many employees take advantage of the programme.
Ongoing support and employee engagement
Launching the programme is just the first step, and ongoing communication plays a key role in ensuring employees continue to use and benefit from it. We provide continuous support to help you keep engagement high and make mental health resources a lasting part of your company culture.
To support this, you have access to:
- Marketing materials such as flyers, email reminders, and digital assets to keep employees informed
- HR Dashboard insights to track usage, see which formats and languages are most popular, and identify trends
- Flexible session management, allowing you to purchase additional sessions or adjust limits as needed
If you ever need assistance or have questions, our team is always available to support you.